Notation based on the Special
Commercial Transaction Act

BUSINESS OPERATOR Resorttrust, Inc.
LOCATION 2-18-31, Higashisakura, Naka-ku, Nagoya-shi, Aichi 460-8490, Japan
REPRESENTATIVE COO Ariyoshi Fushimi
URL https://www.resorttrust.co.jp/english/
INQUIRY The Kahala Hotel & Resort Yokohama Reservation Department
Tel / 045-522-0088  
E-mail / reservation@thekahala.jp
RATES Depends on the accommodation package. (Please refer to respective accommodation pacakge for details) *Rates include service charge and consumption tax.
HAND OVER DATE
BOOKING COMPLETION DATE
When you make reservation through this website, your booking is complete when the message of booking completion appears on your screen. When you are paying in advance by credit card, your booking is complete when the credit settlement is completed.
PAYMENT METHOD - Payment at the front desk: cash or credit card (For gift certificates and others, please ask us)
- Payment in advance by credit card: One time payment with online booking completion
REFUND Due to the characteristics of the products and services we offer,
refund is not available after stay.
CANCELLATION FEES - Prior two days of the arrival date (After 15pm) / 100% of the accommodation fees
- No-show / 100% of the accommodation fees
(These conditions are subject to change depending on the accommodation package or reservations through Travel Agent . Please refer to the page describing the details of the accommodation package or contact us.)

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